Posted On: January 20, 2014

5 Ways JD Edwards Remote CNC Managed Services Help Maximize Your ERP Investment

CNC (Configurable Network Computing) is the intricate and highly technical network architecture behind Oracle JD Edwards applications. The high cost of training and retaining CNC talent has made CNC Managed Services common practice in today’s business world.

The decision to outsource a large portion of your in-house IT tasks is not an easy one. The remote team’s knowledge of your system’s intricacies, how they will respond to critical issues, and how much responsibility should ultimately be placed on them are all questions that should be seriously considered before making the commitment. However, a properly planned and executed CNC managed services arrangement can be a huge advantage for your business.

Here we look at 5 ways JD Edwards Remote CNC Managed Services can maximize your CNC investments and, by extension, improve your bottom line.

1. Re-allocate IT staff to more strategic business drivers.

If yours is like most companies running a robust ERP system, chances are very high that your in-house CNC staff are spending a huge chunk of their time on basic tasks, including:

  • CNC Systems Administration (including security, account set up, task relationship, and task management)
  • Basic system auditing and performance tuning tasks
  • Job queues, batch administration and printer configuration
  • Building and deploying package builds

While performing these tasks is necessary, they are not going to help grow your business. Most of these, and more senior-level CNC tasks – performance tuning of applications and web servers, advanced problem solving, and adding custom environments and data source setups— can be more effectively performed by remote CNC professionals with more experience and training in these areas than in-house staff.

Relying on a remote CNC managed services provider such as Syntax for your CNC tasks, your in-house staff can be freed up to spend time on more strategic business objectives. By focusing your in-house IT resources on activities that promote growth, you place your business in the best possible position to acquire significant competitive advantages while keeping your in-house staff motivated and challenged.

2. Simplify Human Resources.

In today’s age of career hopping, it has become increasingly harder for companies of any size to find and keep quality personnel. That is especially true for CNC personnel due to their high level of specialization and complex training regimen. Using an IT managed services provider to handle your CNC tasks opens the door to two major HR benefits:

  1. No need to continuously maintain a full in-house CNC staff. With the majority of your CNC staff requirements in the hands of your remote CNC provider, your HR department can spend more time looking for the personnel your company really needs to stay ahead of the curve.
  2. Improve the retention of your in-house IT staff. By outsourcing your basic CNC tasks to a remote team, your remaining in-house assets are left to focus on tasks that drive business growth, keeping them motivated and invested in contributing to your business.

3. Spend more time managing your growth, not your IT.

By proactively monitoring your application technology, Syntax’s CNC managed services will reduce unplanned downtime and speed up problem resolution, improving the overall availability and performance of your system. System performance no longer has to dictate your business productivity. With higher availability and 24/7 support services, your system is more secure, giving you the peace of mind to concentrate on what is most important to your business: growth.

4. Save money … lots of money.

There is no question that for today’s businesses, outsourcing IT translates into significant cost savings. A recent study by the highly respected Info-Tech Research Group found that, on average, businesses that have decided to outsource their IT infrastructure have realized a savings of 27%. In other words, for every business that has saved 17%, there’s another that has saved 37%. These are significant cost savings, to say the least.

With remote JDE CNC services, companies are able to replace costly full-time in-house CNC staff with equal or better senior-level CNC consultants at a fraction of the cost. Since clients can choose whether to use the remote CNC consultants on a task-based, proactive, or reactive basis, they are only using them when needed, as opposed to having to continuously train and retain CNC talent at much higher costs.

5. Lower Your Risks.

By employing JD Edwards remote CNC managed services, you take the risks away from your in-house resources and place them in the hands of trained and experienced professionals. Furthermore, you will be certain that you are integrating industry best practices, while deciding on the levels (and costs) of support you need as you go.

There is no question that placing your JD Edwards CNC tasks in the hands of a qualified remote managed services provider is a decision that requires serious forethought. However, time and again companies have found the effort to be well worth the reward of maximizing their ERP investments over time.

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