2018-10-23

Unix System Administrator

Syntax is a leader in providing Cloud and Managed Services to businesses across North America. Syntax’s cloud offerings, including their best in class Enterprise Cloud for ERP, continues to grow and accelerate; a unique offering that safely hosts and manages critical business applications. Syntax partners with global IT leaders such as Oracle, IBM and others.

Position Summary

Reporting to the Manager, Compute, the Unix System Administrator is responsible for planning, implementing and performing all the various tasks required to build, administer, monitor, operate and maintain a variety of Solaris / Linux servers. This position requires an accomplished Unix Systems Administrator with extensive experience with Solaris, Oracle Linux and Linux with a proven track record incorporating ability to design, implement, and manage systems.

Responsibilities

  • Candidate shall perform Systems Administration and provide technical support for the Unix and Solaris systems in various Data Center locations.
  • Candidates must possess demonstrable skills in a diverse, mission critical datacenter environment.
  • Installing and configuring Linux/Unix operating systems.
  • Must be knowledgeable in all aspects of Unix system administration and have proficiency in the use of standard tools and utilities.
  • Provide 2nd/3rd level support including on-call after hours support as required
  • Coordinate support efforts between inter-departmental groups
  • Troubleshoot and resolve system problems and performance issues
  • Administer users, groups, passwords, and other aspects of security
  • Monitor system logs and activities on all servers
  • Maintain formal documentation of managed systems
  • Active participation in the ITIL processes, Change, Incident, Release and Problem management.

 
Qualifications

  • Bachelor’s degree in an IT related field and a minimum of 5 years of Linux Systems Administration experience. Additional years of IT work experience can be substituted for the lack of an advanced degree.
  • OPERATING SYSTEM: Senior working knowledge in the following areas of Solaris and Linux system administration:
    • General system administration, Unix management and configuration, Patch management, Security and auditing, Kernel configuration and management, File system management and configuration, Software installation, configuration, and management and Scripting.
  • ORACLE: Experience configuring and managing RedHat Linux servers to support large databases and applications
  • Very strong experience with Solaris
  • Solaris Certification is an asset

 

You must be legally entitled to work in Canada and/or in the U.S. We are unable to sponsor at this time.

Email your resume highlighting your relevant experience to careers@syntax.com. Reference MS-OCT1808

NOTE: Unfortunately, we will not be able to reply to applicants who do not meet the above criteria.

Since 1972, Syntax has been providing comprehensive technology solutions to businesses of all sizes throughout North America with thousands of customers trusting Syntax with their IT services and ERP needs.

Syntax’s award-winning Private Cloud Solutions for E-Business Suite, JD Edwards, PeopleSoft, Hyperion, OBIEE and Siebel deliver what enterprise application stakeholders value the most: superior, reliable performance at competitive, predicable costs.

Senior Network Analyst

Syntax is a leader in providing Cloud and Managed Services to businesses across North America. Syntax’s cloud offerings, including their best in class Enterprise Cloud for ERP, continues to grow and accelerate; a unique offering that safely hosts and manages critical business applications. Syntax partners with global IT leaders such as Oracle, IBM and others.

Position Summary

Reporting to the Manager, Networking, the Senior Network Analyst (Managed Services & Infrastructure) is responsible for the day-to-day provisioning and maintenance operations related with customers’ Network and Security Infrastructure. The primary responsibilities include managing network and security services, providing all aspects of infrastructure monitoring and creating technical documentation. The network analyst will be part of a team providing 24/7/365 support and be part of an on-call rotation for after hours and weekend work.

Responsibilities

  • Maintain all aspects of datacenters and customers’ network and security infrastructure.
  • Configure, support and maintain clients’ L2/L3 networks, security infrastructure, including physical and virtual firewalls, VPN services, datacenter and remote servers.
  • Deploy, maintain and support network, security and SLA monitoring systems.
  • Lead network deployment of new client environments.
  • Develop custom scripts and automated procedures for new projects and services.
  • Identify, diagnose and resolve network and security related infrastructure problems.
  • Create and maintain up to date documentation for Managed Infrastructure Services
  • Take part in architectural discussions and design decisions
  • Identify risks proactively and recommend mitigation plans
  • Troubleshoot incidents / outages (internal, customer teams, vendors)
  • Engage vendors in complex issues and own issue resolution from end to end.
  • Proactively monitor software revision, bug fixes and propose upgrade paths to keep the network infrastructure up to date.

 
Qualifications

  • University degree in Computer Science or Information Technology or equivalent
  • ITIL Foundation certification
  • Strong working experience in building and managing L2/L3 networks (Cisco, Juniper, Other).
  • Strong experience in network security solutions (IPSec VPN, firewalls, IPS/IDS, PKI infrastructure).
  • At least five (5) years’ work experience in a senior networking position responsible for managing network environments.
  • Experience in routing protocols (OSPF, EIGRP, BGP).
  • Familiarity with different interconnect models to external partners and clients (MPLS, Metro Ethernet).
  • Cisco ACI experience is an asset
  • Working experience in building and managing high availability network solutions.
  • Network and security certifications (Cisco, Juniper, ISC, A+) preferred.
  • Working experience with application delivery controller (F5).
  • Working experience with network and security monitoring tools.
  • Experience in building and managing network services in Windows and Linux (email, FTP, web).
  • Working experience with virtual technologies (VMware) and virtual network technologies.

 
Competencies

  • Strong analytical problem solving, facilitation, and conflict resolution skills.
  • Strong verbal and written communication skills
  • Ability to remain productive within a time-sensitive and fast-paced environment.
  • Excellent prioritization and organization skills with the ability to work independently.
  • Service and detail oriented.
  • Dedicated to providing quality customer support to consistently meet customer expectations by providing exceptional customer service.
  • Strong skills to analyze the existing customer’s environment for managed services solutions development and implementation.
  • Ability to contribute to new products and services development, including repeatable service models and standard provisioning procedures.
  • Excellent knowledge of network management and performance tuning tools.
  • Troubleshooting and analytical skills with capacity to accurately identify and assess problems before providing accurate solution.
  • In depth knowledge of datacenter and enterprise levels network and security equipment.
  • Working knowledge of wireless networking technologies.
  • Strong knowledge of network security, including secure access control systems.

 
You must be legally entitled to work in Canada and/or in the U.S. We are unable to sponsor at this time.

Email your resume highlighting your relevant experience to careers@syntax.com. Reference MS-OCT1806

NOTE: Unfortunately, we will not be able to reply to applicants who do not meet the above criteria.

Since 1972, Syntax has been providing comprehensive technology solutions to businesses of all sizes throughout North America with thousands of customers trusting Syntax with their IT services and ERP needs.

Syntax’s award-winning Private Cloud Solutions for E-Business Suite, JD Edwards, PeopleSoft, Hyperion, OBIEE and Siebel deliver what enterprise application stakeholders value the most: superior, reliable performance at competitive, predicable costs.

Network Analyst

Syntax is a leader in providing Cloud and Managed Services to businesses across North America. Syntax’s cloud offerings, including their best in class Enterprise Cloud for ERP continues to grow and accelerate; a unique offering that safely hosts and manages critical business applications. Syntax partners with global IT leaders such as Oracle, IBM and others.

Position Summary

Reporting to the Manager, Networking, the Network Analyst (Managed Services & Infrastructure) is responsible for day-to-day provisioning and maintenance operations related with customers’ Network and Security Infrastructure. The primary responsibilities include managing network and security services, providing all aspects of infrastructure monitoring and creating technical documentation. The network analyst will be part of a team providing 24/7/365 support. After hours and weekend work required on occasion.

Responsibilities

  • Maintain all aspects of data centers and customers’ network and security infrastructure.
  • Configure, support and maintain clients’ L2/L3 networks, security infrastructure, including physical and virtual firewalls, VPN services, remote server’s connectivity and scalability.
  • Deploy, maintain and support network, security and SLA monitoring systems.
  • Identify, diagnose and resolve network and security related infrastructure problems.
  • Create and maintain up to date documentation for Managed Infrastructure Services including Service definition, design documents, SOP’s, etc.
  • Support Senior Network Analysts and Architect in incident resolution and perform root cause analysis for clients.

 
Qualifications

  • Degree in Computer Science or Information Technology or equivalent
  • ITIL Foundation certification is a plus
  • Strong working experience in building and managing L2/L3 networks (Cisco, Juniper, Other).
  • Strong knowledge in IPV4,DHCP, DNS, NAT, ARP, IP Addressing and Sub netting, Spanning Trees, NAT, etc
  • Strong working experience with network and security monitoring tools such as wireshark, tcpdump, netcat, netflow, SNMP, etc
  • Strong experience in network security solutions (IPSec VPN, firewalls, IPS/IDS, PKI infrastructure).
  • At least five years’ work experience in a networking position responsible for managing network environments.
  • Experience in routing protocols (OSPF, EIGRP, BGP).
  • Familiarity with different interconnect models to external partners and clients (MPLS, Metro Ethernet, DMVPN, etc).
  • Working experience in building and managing high availability network solutions.
    Network and security certifications (Cisco, Juniper, ISC, A+) preferred.
  • Working experience with application delivery controller (F5 Load balancers preferred).
  • Experience in building and managing network services in Windows and Linux (email, FTP, web).
  • Working experience with virtual technologies (VMware) and virtual network technologies.

 
Competencies

  • Strong problem solving, facilitation, and conflict resolution skills
  • Strong verbal and written communication skills
  • Ability to remain productive within a time-sensitive and fast-paced environment.
  • Excellent prioritization and organization skills with the ability to work independently
  • Service and detail oriented
  • Dedicated to providing quality customer support to consistently meet customer expectations by providing exceptional customer service
  • Strong skills to analyze the existing customer’s environment for managed services solutions development and implementation
  • Ability to contribute to new products and services development, including repeatable service models and standard provisioning procedures
  • Excellent knowledge of network management and performance tuning tools.
  • Troubleshooting and analytical skills with capacity to accurately identify and assess problems before providing accurate solution
  • Knowledge of datacenter and enterprise levels network and security equipment.
  • Working knowledge of wireless networking technologies
  • Strong knowledge of network security, including secure access control systems

 

You must be legally entitled to work in Canada and/or in the U.S. We are unable to sponsor at this time.

Email your resume highlighting your relevant experience to careers@syntax.com. Reference MS-OCT1807

NOTE: Unfortunately, we will not be able to reply to applicants who do not meet the above criteria.

Since 1972, Syntax has been providing comprehensive technology solutions to businesses of all sizes throughout North America with thousands of customers trusting Syntax with their IT services and ERP needs.

Syntax’s award-winning Private Cloud Solutions for E-Business Suite, JD Edwards, PeopleSoft, Hyperion, OBIEE and Siebel deliver what enterprise application stakeholders value the most: superior, reliable performance at competitive, predicable costs.

2018-09-17

Lead Oracle Applications DBA

Syntax is a leader in providing Cloud and Managed Services to businesses across North America. Syntax’s cloud offerings, including their best in class Enterprise Cloud for ERP, continues to grow and accelerate; a unique offering that safely hosts and manages critical business applications. Syntax partners with global IT leaders such as Oracle, IBM and others.

Position Summary

Reporting to the Manager DBA Operations, the individual will be fully responsible for of the basic and more complex tasks associated with Oracle Application Management and for all technical matters related to the Oracle Applications databases including upgrades, cloning, monitoring and tuning the operating environment, coordinating/executing all code migrations.

 

Responsibilities

  • Apply Patches and perform implementations, installations and upgrades as required, while working closely with Oracle Support to resolve any issues.
  • Opening, Managing, and Resolving Oracle SRs (Troubleshoot issues raised by users and provide timely resolutions), via a thorough understanding of Oracle Apps technical environment.
  • Carry out critical events SLA management and first response.
  • Full Applications (11i / R12) support, including Installation and Cloning of Applications, as well as System Administration and Troubleshooting, Backups, Refreshes and Non-Production Clones.
  • Troubleshooting issues related to Apache, Applications stack, discoverer and DB.
  • Perform Apps / DB Bounces, Applying Data fixes, Enabling Workflow Mailer Logging, Setting up Debug logs, Gathering Schema Statistics, Running RDAs (Remote Diagnostic Agent), Opatch and AD Utilities, collecting logs and traces & other DB commands.
  • Analyze and document system storage requirements.
  • Configuring, creating new instances for reporting purposes and automating the process of refreshing instances
  • Work in flexible Shifts as demanded by project or task being done.
  • Deal with clients regularly via email and phone.

 

Qualifications

  • 8+ years of strong working experience with Oracle Apps DBA activities, supporting Implementations, Installations, Customizations, Administration and Report Configuration for Oracle E-Business Suite (EBS).
  • The following technologies would be a plus: Weblogic, EBS 12.2.x, SOA, OBIEE, SSO/OID, GRC, Agile.5 + years’ experience with JD Edwards software
  • Experience in Installation, configuration, Tuning Maintenance and Upgrade of Oracle Applications release 11i/ R12.
  • Experience in Patching, Cloning/Backup recovery Both Application and Database
  • Experience in Performance & tuning Database
  • Experience with Enterprise Manager, 10g database
  • Experience in performing release upgrades of Oracle E-Business Suite
  • Experience with Load balancing of application tier, and setting up parallel concurrent processing
  • Responsible for installing/maintaining multiple development and test environments
  • Experience in Offshore environment
  • Experience in RAC implementations, BPEL, Integration a plus.
  • Production working knowledge a must.
  • Experience in Core DBA Applications Sysadmin tasks such as printer configuration, custom top creation, etc.
  • Knowledge on Discoverer and Application Server is an added advantage.
  • Excellent troubleshooting skills on issues related to Apache, Applications stack, discoverer and DB.
  • Good with Backup and restore process using RMAN
  • Strong troubleshooting skills in the EBS environment and with core DB
  • Application DBA experience in Backup and Recovery (RMAN and hot backup) Oracle Real Application Clusters (RAC) and Data Guard setup and configuration Knowledge on Database
  • Candidate must have good analytical and problem solving skills.
  • Excellent Communication skills.
  • Oracle Certified Associate / Oracle Certified Professional a plus.
  • Well versed with Cloning of Multimode and Single nodes Instances with RAC.
  • Well versed with Patching on Single Node, Multimode Instances along with Shared and Distributed Appltop.
  • Must have worked on all flavours of operating system like HP/UX, IBM, Sun Solaris, Linux and Windows.
  • Able to independently work on assignments and interact with diverse teams (unix, network, function/technical users)
  • Must be very good at Trouble shooting and Root Causing issues arising out of day to day production operations

 

Email your resume highlighting your relevant experience to indiacareers@syntax.com– Reference MS-sept1808.

NOTE: Unfortunately, we will not be able to reply to applicants who do not meet the above criteria.

Since 1972, Syntax has been providing comprehensive technology solutions to businesses of all sizes throughout North America with thousands of customers trusting Syntax with their IT services and ERP needs.

Syntax’s award-winning Private Cloud Solutions for E-Business Suite, JD Edwards, PeopleSoft, Hyperion, OBIEE and Siebel deliver what enterprise application stakeholders value the most: superior, reliable performance at competitive, predicable costs.

 

2018-08-20

Senior Systems Engineer

Syntax is a leader in providing Cloud and Managed Services to businesses across North America. Syntax’s cloud offerings, including their best in class Enterprise Cloud for ERP, continues to grow and accelerate; a unique offering that safely hosts and manages critical business applications. Syntax partners with global IT leaders such as Oracle, IBM and others.

Position Summary

Reporting to the Technical Lead, the Sr. Systems Engineer will be part of a team supporting Oracle OVM /OEL, VMWare/RHEL infrastructure deployed in HP Blade x86 cloud architecture and Solaris 10/11 Sun SPARC platforms.

The individual will be involved in architecting, sizing, and deploying virtual and physical compute environments for mission-critical, global application and database software deployments.

Working with storage and network engineering on provisioning and managing storage and systems software is an integral part of this role.  Individual will be responsible for supporting the compute infrastructure underneath mission critical applications in production, non-production and DR environments.  Individual will support projects, provide design and sizing recommendations and operational support.  Individual will be working closely with the Storage, DBA, Networking, Security and Audit teams.

Opportunities exist to expand the focus of this role to include architecting Data Center compute/cloud deployment strategies and automation.

Responsibilities

  • Works with Systems Administration team to support projects and develop appropriate solutions with technology options as needed.
  • Provides hands on support of Linux environments including OS administration and systems support.
  • Interfaces strongly with Security, Audit, DBA, Networking, and Storage teams.
  • Designs and architect technology solutions to support the environment growth and business needs.
  • Troubleshoot and resolve technical issues and problems, both tactical and strategic.
  • Manages and maintains Oracle OVM, VMWare, OEL and RHEL on x86 platforms.
  • Works with Storage team on EMC VNX, VMAX and XtremIO Storage Infrastructure.
  • Provides formal processes and methods to administer and support critical systems.
  • Performs proactive monitoring, performance resolution and appropriate scaling of systems.
  • Oversee general management and upgrade/patching process for all environments.
  • Manage and implement security practices and controls as needed to insure systems.
  • Provides backup, system recovery and EMC RPA/DR process and procedures.
  • Performing server builds for Linux, Windows in OVM and VMWARE.
  • Performing Server builds for Solaris.
  • Performing OVM upgrades, OVM / HP Blade firmware upgrades, power path upgrades.

Automation:

  • Good scripting knowledge in UNIX environments.
  • Experience in automation of datacenter operations [ server provisioning , storage provisioning and regular server management activities] will add lot of value.

Qualifications

  • Bachelor’s Degree in Computer Science, Engineering or equivalent, Masters’ Degree preferred
  • 8+ years of experience in a Hosting/ASP/Data Center environment
  • Excellent verbal and written communication skills in English
  • Demonstrated knowledge of OVM/OEL deployments on x86 platforms.Experience with Solaris 10/11 on Oracle SPARC and OVM and/or Red Hat Linux on x86 platforms a plus, not required.
  • Experience using EMC Storage Technologies – VMAX, VNX and/or XtremIO a plus, not required.
  • Experience in EMC RPA technologies a plus, not required.
  • Experience in NFS over 10GbE and Fiber Channel storage protocols.
  • Experience using enterprise Backup and Recovery software a plus, including EMC Data Domain and/or Avamar.
  • Understand system and database factors affecting Oracle database and application performance.
  • Demonstrated understanding of networking configuration, performance issues and requirements.
  • Demonstrated skill in shell scripting.
  • Demonstrated good verbal and written communication skills and ability to work in a global team environment.

 

Email your resume highlighting your relevant experience to indiacareers@syntax.com– Reference MS-may1801.

NOTE: Unfortunately, we will not be able to reply to applicants who do not meet the above criteria.

Since 1972, Syntax has been providing comprehensive technology solutions to businesses of all sizes throughout North America with thousands of customers trusting Syntax with their IT services and ERP needs.

Syntax’s award-winning Private Cloud Solutions for E-Business Suite, JD Edwards, PeopleSoft, Hyperion, OBIEE and Siebel deliver what enterprise application stakeholders value the most: superior, reliable performance at competitive, predicable costs.