Remote Managed Services

Managed Services by Syntax

Information systems technology plays a vital role in your organization, but managing this complexity can be a distraction to your key business objectives. With Syntax Managed Services in place, your IT can be a powerful tool used to gain a competitive advantage. The highly trained and skilled Syntax Managed Services team can help free up your IT department, allowing you to refocus your resources on more important business initiatives.

Syntax provides organized, proactive managed infrastructure services to clients that require uninterrupted access to their data and software on multiple platforms. By monitoring critical components of your system, Syntax will reduce unplanned downtime and speed up problem resolution, improving the overall availability and performance of your system.

Syntax Managed Services insulates your business from the many challenges associated with building and supporting your Information Systems infrastructure on your own.

Syntax Managed Services simplifies the cost and complexity of managing Oracle technology so that JD Edwards and Oracle E-Business Suite users gain a competitive advantage as they simultaneously reduce IT overhead expenses while improving performance

Focusing on your business growth will help improve your bottom line. Syntax Managed Services can help you:

  • Free up IT resources and eliminate staffing challenges associated with scarce, skilled IT resources
  • Minimize the need to hire, train and retrain
  • Proactively monitor and manage IT systems to anticipate issues before they arise
  • Reduce system downtime and speed up problem resolution
  • Improve efficiency by identifying IT department weaknesses and filling in vital gaps
  • Optimize the entire IT environment
  • Control costs and improve ROI

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Remote Managed Services for EBS & JDE

For JD Edwards and E-Business Suite customers, our Remote Managed Services provide you access to experienced JD Edwards professionals 24×7, 365 days per year. Combine this expertise with our remote services model and gain access to senior-level consultants for a fraction of the cost of a full-time, on-staff equivalent. Offload the tasks you choose to our knowledgeable consultants and reallocate your staff to more strategic business drivers.

The high cost of training and retaining talent has made outsourcing E-Business Suite and JD Edwards CNC services commonplace today. Let Syntax custom tailor a service package that works best for your business. Choose from among our proactive, reactive or task based support options, designed to suit your business needs.

JD Edwards and Oracle E-Business Suite users can take advantage of either Syntax’s ERP Technology Managed Services or its Application Managed Services or both!

Syntax ERP Infrastructure Services

Regardless of whether you run your application on premise, in a co-location data center, or host it in the Syntax Private Enterprise Cloud, Syntax ERP technology Managed Services will improve the operating efficiency and performance of your JD Edwards and Oracle E-Business Suite applications by offering comprehensive, ERP technology support that we back with some of the industry’s most aggressive SLAs.

Standard services provided by the Syntax Managed Services team include keeping environments in line with Oracle best practices, providing operating system, database and technical application updates, and DR Testing. All Syntax ERP technology Managed Services clients benefit from Proactive ERP monitoring with our proprietary EnterpriseCare ERP Monitoring solution.

Click here to learn more about Syntax’s ERP Infrastructure Managed services for JD Edwards and/or Oracle E-Business Suite.

Syntax Oracle Application Managed Services

For JD Edwards and E-Business Suite customers, our Remote Managed Services provide you access to experienced JD Edwards professionals 24×7, 365 days per year. Combine this expertise with our remote services model and gain access to senior-level consultants for a fraction of the cost of a full-time, on-staff equivalent. Offload the tasks you choose to our knowledgeable consultants and reallocate your staff to more strategic business drivers.

The high cost of training and retaining talent has made outsourcing E-Business Suite and JD Edwards CNC services commonplace today. Let Syntax custom tailor a service package that works best for your business. Choose from among our proactive, reactive or task based support options, designed to suit your business needs.

Click here to learn more about Syntax’s Oracle AMS for JD Edwards and/or Oracle E-Business Suite.