SOLUTIONS

CxLink

Leverage AWS to improve the performance of your SAP applications

cxlink-logo

Overview

You have SAP applications everywhere in your organization. Some reside on-premises, some are already moving to the Cloud. Databases and documents are everywhere – and very silo’d. As you move to Amazon Web Services (AWS), you hear about a number of technologies that can help you break down those silo’s and create innovative views of your business information.

The Syntax CxLink product family is there to help you leverage the power of AWS from withing your SAP applications. Whether you’re trying to better organize backups, data archives, or documents, CxLink is ready. Do you need to create a data lake that the entire organization can leverage for modern insight? CxLink is ready. Are you interested in linking Amazon Connect’s powerful call center software with your SAP CRM information? Again, CxLink is ready.

Syntax CxLink is a dynamic and powerful set of applications connect SAP applications and data to advanced AWS technologies such as Amazon S3 and Amazon Connect in order to improve performance, lower costs, and increase the business value of SAP investments.

The CxLink Product Family

Syntax is constantly evaluating SAP and AWS to find the key ways to link the two to provide customers with business innovations. Currently, the product family consists of five products.

cxlink-archive

CxLink Archive

Syntax CxLink Archive leverages Syntax’s in depth knowledge of both SAP and AWS, consolidating multiple AWS services into a single product with a simple interface, providing more efficient, faster archive and recovery of SAP data. It is an SAP native application, written in ABAP and leveraging the ABAP SDK for AWS.

Key Features:

  • Cloud Native: Designed and build for the cloud
  • SAP Certified: Business Suite Add-On
  • Security focused:
    • HTTPS communication with SSL certificates between SAP and AWS
    • Encryption supported on client (SSF) and on server (AWS KMS)
    • IAM Policies for restricted access
  • Efficient and cost optimization by leveraging appropriate Amazon S3 storage classes
  • Automated customization of archive repositories
  • Web management console built with SAP Webdynpro and SAP Fiori
cxlink-backup

CxLink Backup

Syntax CxLink Backup leverages our in depth knowledge of both SAP and AWS, consolidating multiple AWS tools into a single product with a simple interface, providing more efficient, faster backup and recovery of SAP data. It is integrated into your SAP environment for easy access.

Key Features:

  • Cloud Native: Designed and built for the cloud
  • Installed as a native RPM package in the SAP database server
  • SAP Certified
    • CxLink for SAP HANA
    • CxLink for Oracle
  • Single and multi-node SAP HANA deployments on AWS
  • Supports backup and restore for SAP HANA, SAP ASE, and Oracle
  • Guaranteed security management for data
  • Fast backup and recovery, designed to achieve your recovery time objectives (RTO)
  • Efficient and cost optimization by leveraging appropriate Amazon S3 storage classes
  • Backup speed up to 12TB per hour
cxlink-contact-center

CxLink Contact Center

CxLink Contact Center is a software as a service (SaaS) offering bridging the advanced capabilities of SAP CRM and AWS Connect to provide modern, high performance, voice services to SAP CRM users. As a modern SaaS offering, CxLink Contact Center is secure, supporting multi-tenancy to keep all Syntax customer information separate and safe.

Key Features:

  • Cloud native: Designed and built for the cloud
  • SAP Certified
  • SaaS operations minimizes organizational impact and removes maintenance
  • Multi-tenant support
    • Separation of customers provides security and efficient operations
    • Select your tenant size to optimize performance and cost, based on required concurrent call connections
cxlink-data-lakes

CxLink Data Lakes

Syntax CxLink Data Lakes leverages Syntax’s in depth knowledge of both SAP and AWS. It consolidates multiple AWS tools into a single product with a simple interface, providing more efficient, faster Data Lakes and recovery of SAP data. With CxLink Data Lakes, you can easily define retention policies for all of your SAP instances, linking the policies to the S3 storage classes to optimize cost savings.

Key Features:

  • Cloud Native: Designed and build for the cloud
  • SAP Certified: Business Suite Add-On
  • Security focused:
    • HTTPS communication with SSL certificates between SAP and AWS
    • Encryption supported on client (SSF) and on server (AWS KMS)
    • IAM Policies for restricted access
  • Efficient and cost optimization by leveraging appropriate Amazon S3 storage classes
  • Automated customization of archive repositories
  • Web management console built with SAP Webdynpro and SAP Fiori
cxlink-document

CxLink Documents

Syntax CxLink Documents leverages Syntax’s in depth knowledge of both SAP and AWS. It consolidates multiple AWS tools into a single product with a simple interface, providing more efficient, faster document storage, access and recovery of SAP data. With CxLink Documents, you can easily define retention policies for all of your SAP documents, linking the policies to the S3 storage classes to optimize cost savings.

Key Features:

  • Cloud Native: Designed and build for the cloud
  • SAP Certified: Business Suite Add-On
  • Security focused:
    • HTTPS communication with SSL certificates between SAP and AWS
    • Encryption supported on client (SSF) and on server (AWS KMS)
    • IAM Policies for restricted access
  • Efficient and cost optimization by leveraging appropriate Amazon S3 storage classes
  • Automated customization of archive repositories
  • Web management console built with SAP Webdynpro and SAP Fiori