Covid-19

Our Commitment to You

We continue to closely monitor the impact of COVID-19 while ensuring the health and safety of our employees, customers, partners and communities. We remain committed to supporting your business, providing continuity of service at all times. We are closely monitoring updates from the World Health Organization (WHO) and other global and local health organizations to help protect our stakeholders worldwide.

Syntax treats the health and safety of its customers and personnel as its top priority. Our company has taken several precautionary measures in order to protect its personnel from unnecessary contact with large groups and potential exposure to the COVID-19 virus, including implementing a Work from Home (WFH) policy for all non-critical personnel.

Our team remains fully committed to supporting you and your company through these challenging times. Please check back regularly to this page for communication updates.

Data Centers Update

All Data Centers continue to be operational, with controlled access and ongoing sanitization procedures in place. There are no issues with proactive equipment installations or any handling of reactive break fix requirements from all perspectives, including vendor access and support.

The Syntax infrastructure teams continue to work closely with all of our infrastructure partners to ensure that day to day infrastructure operations will not be impacted.

Customer Communications

March 16, 2020

Syntax

March 26, 2020

Syntax

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