There are three key questions to ask yourself when you are assessing the need for managed services for IT infrastructure.
- Is your IT infrastructure team focused on strategic initiatives, or does it spend most of its time answering helpdesk calls and remediating troublesome hardware issues?
- Have sudden departures of key staffers left you struggling to keep mission-critical components of your IT infrastructure up and running?
- Are you forced to devote shrinking capital budgets on aging hardware simply to meet minimum availability and performance requirements?
The Syntax Infrastructure Managed Services team resolves these issues by relieving you of the day-to-day burdens of managing your IT infrastructure. Whether you host your hardware in house or collocate in a third-party data center, Syntax simplifies the complexity and reduces the cost of managing and maintaining your IT infrastructure such as servers, network, backup, and storage technologies.
As part of our Infrastructure Managed Services offering, our team of experienced consultants fully supports your operating system whether you rely on Windows, Unix, OS/400 or Linux.
STANDARD SYNTAX INFRASTRUCTURE MANAGED SERVICES TASKS
Syntax’s Infrastructure Managed Services team provides 24/7 monitoring of server performance, network traffic and disk space usage via our proprietary Syntax EnterpriseCare® monitoring solution for JD Edwards users. We also conduct detailed security audits and deliver vulnerability assessments and, based on those results, work with you to configure the security components of your infrastructure and optimize it to meet your security requirements. We also handle routine tasks such as kernel updates and patching, events log verifications, and remediation.
BENEFIT FROM SSAE 16 TYPE II, SOC 2 CONTROLS AND PROCESSES
The Syntax Enterprise Cloud is SSAE 16 Type II, SOC 2 certified. It serves as an auditing standard for professional service organizations.
SSAE 16 Type II certification helps ensure compliance with Sarbanes-Oxley and other regulatory requirements.
SOC 2 certification focuses on non-financial reporting controls regarding security, availability, processing integrity, confidentiality, and system privacy.
Whether you host on our Enterprise Cloud or Syntax’s team supports your on-premise infrastructure remotely, you always benefit from receiving service delivery from a team of experts who are well-versed in meeting the industry’s toughest security standards.
START SIMPLIFYING THE COST AND COMPLEXITY OF SAP AND ORACLE ERP TODAY
Take the first step towards simplifying the cost and complexity of managing and supporting IT Infrastructure for SAP and Oracle applications. Contact Syntax today.