Syntax Appoints Marc Caruso as Chief Architect

Caruso brings 25 years of experience in the ERP, database, application and data integration spaces, including more than 16 years serving customers at managed services providers.

MONTREAL — September 14 — Syntax, a leading provider of cloud-managed ERP services, today announced the appointment of Marc Caruso as Chief Architect. With 25 years of experience in ERP, database, application and data integration management, Marc brings a wide range of expertise to the growing Syntax team. In this role, Marc will be responsible for architecting Syntax solutions in the public and private clouds and for driving future innovation to support Syntax customers as they strategically navigate their global businesses through an ever-evolving cloud landscape.

“Beyond just the core ERP components available on the market, ERP customers have started to prioritize comprehensive ‘Enterprise Business Capabilities’ that provide broad integration to on-premises, IaaS, PaaS and SaaS solutions,” said Ryan Etinson, CEO of the Americas. “As a leading Managed Service Provider and IT partner, we at Syntax are committed to providing these valuable services to our customers to drive success to their global businesses. With the addition of Marc to the team, we can now more purposefully and rapidly execute on this vision by developing next-generation products that meet and exceed customer needs and expectations.”

Before Syntax, Marc was Chief Technology Officer at IT service management company, Data Intensity, where he pioneered several virtualization, cloud and automation solutions for mission-critical Oracle applications and databases. In this role, he helped hundreds of customers develop digital transformation strategies that leverage existing and new technologies, and developed a passion for working with customers to architect high-performing, highly available, flexible and secure solutions that help them get the most out of their enterprise technology investments.

Marc also served in a variety of other roles during his 12 years at Data Intensity, including Vice President of Enterprise Architecture and Applications and Director of Service Delivery. Additionally, Marc held roles at Oracle Corporation, including Enterprise Service Delivery Manager, On Demand Service Delivery Manager, and at Investors Bank and Trust as a Financial Systems Manager.

“Syntax possesses a unique combination of world-class private cloud infrastructure, robust public cloud capabilities and advanced automation and analytic tools to provide customers with a foundation for success at a global scale,” said Marc Caruso. “I am most impressed by the maturity of the operating model and the company’s customer-centric approach. It was important to me to join a team that has both the vision and capability to execute on the changing needs of customers, so I am excited to start this next chapter at Syntax.”

Marc will start his role officially on September 14, 2020. To learn more about Syntax and its offerings, please visit:

Since 1972, Syntax has been providing comprehensive technology solutions to businesses of all sizes with thousands of customers trusting Syntax with their IT services and ERP needs. Today, Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure, resilient, private, public or hybrid cloud. With strong technical and functional consulting services, and world class monitoring and automation, Syntax serves corporations across a diverse range of industries and markets. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM, HPE, and other global technology leaders. Learn more about Syntax at


Matthew Royse
Tel: 919-287-4873

Katy Hoeper
Tel: 312-964-9110

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