Vulnerability Management & Protection

Identify, assess, and remediate security risks and threats across your IT environment.

The Importance of Testing

Most organizations have defined and executed multi-faceted security strategies. However, they do not have the expertise in-house to test if their strategy is effective in preventing attacks. Additionally, self-testing is like playing chess with yourself. It is challenging to see the gaps when you are playing both sides of the board. Syntax provides organizations with a safe way to test your security posture without fear of data loss or exfiltration.

What is Vulnerability Protection?

Assess the current state of security in your IT infrastructure and identify key vulnerabilities requiring remediation. Continuously identify, assess, and remediate security risks and threats across your IT environment. Benefit from an on-demand IT environment and 24/7 operational support to your mission-critical systems while limiting disruptions to your company in wake of unexpected events.

There are three components of vulnerability protection: Vulnerability Assessment and Audit, Vulnerability Management, and High Availability and Disaster Recovery. Here’s how Syntax can support these critical components of vulnerability protection.

Syntax Security Assessment and Audit Services

Many audit standards require organizations to perform regular penetration tests of their IT infrastructure to ensure the effectiveness of corporate security policies and procedures. Syntax helps you meet these requirements through comprehensive security audit services utilizing  white or gray box penetration tests.

Black Box Testing

Black Box Testing relies on brute force attacks that can result in system crashes or data loss.

White Box Testing

White Box Testing, also known as “Clear Box Testing,” gives the tester full knowledge and access to your IT infrastructure. This test allows Syntax to perform a more comprehensive audit with little risk of a system crash or data loss.

Gray Box Testing

Gray Box Testing is a combination of the Black and White Box strategies in which the tester only has partial knowledge of the internal workings of the Web Applications. Access is often restricted to the software code and system architecture diagrams. This particular method is more likely to discover elusive security holes while also mitigating the risk of system crashes or data loss.

Based on your organization’s preference, Syntax can utilize either a white or gray Box methodology coupled with social engineering techniques to evaluate and test your current security posture.

Key Benefits of Syntax Vulnerability Assessment and Audit Services


1. Identify and Prioritize Security Risks

Evaluate ability to protect networks, applications, infrastructure services such as Active Directory, Lightweight Directory Access Protocol, and Domain Name System and endpoints from both internal and external attempts to circumvent controls.


2. Intelligently Manage Vulnerabilities

Provide details on actual, exploitable vulnerabilities by proactively identifying the most critical for patching vs. “false” positives.


3. Leverage a Proactive Security Approach

Implementing security mechanisms such as Crypto, anti-virus, and identity access management are vital but don’t eliminate vulnerabilities.


4. Conduct an Internal Audit

Verify existing security programs are working and discover your security strengths. Identify what is providing ROI to effectively leverage resources.


5. Increase Confidence

Safely experience an “attack” to evaluate your posture and response plan.


6. Meet Regulatory Requirements

Illustrate due diligence and regulatory compliance.

Prioritize Your Security Threats and Address Them

A risk is something you are not doing. A threat is something that can exploit that risk. It’s no longer a matter of if you will experience a breach, but how often and how severe. Protect your company from today’s ever-evolving security risks and threats with Syntax’s Vulnerability Management program.

Syntax identifies and prioritizes your exploitable vulnerabilities. Then, we develop the remediation plans outlining the exact steps needed to mitigate or remove the vulnerabilities from your systems. With Syntax, you get a comprehensive vulnerability management program to help your company better manage your immediate and long-term security vulnerabilities.

What is Vulnerability Assessment and Management?

Security is not a one and done activity. Microsoft has Patch Tuesday, the second Tuesday of each month, when they regularly release patches for over 100 common vulnerabilities and exposures (CVEs) typically with a dozen or more categorized as critical. Oracle typically adheres to a quarterly Critical Patch Update (CPU) schedule often consisting of hundreds of patches. To coincide with Microsoft’s Patch Tuesday, SAP has a regular Security Patch Day.

With such a high volume of patches being regularly released, organizations can be overwhelmed with a number of questions (pictured on the right).

Validate ongoing remediation activities and response plan through periodic security scans.
Realtime discovery with dynamic alerts for newly discovered vulnerabilities that can be weaponized (threats).

Which patches actually apply to me and for which systems?

Are my systems actually vulnerable to the identified exploit or are they protected by other means?

Which ones are most critical and need to be fast-tracked for deployment?

Key Benefits of Syntax Vulnerability Management Services



Prioritization of vulnerabilities according to their risk score coupled with advanced heuristics, including system criticality, exposure for exploit and more.



Security Emergency Response Team (SERT) at your service to review and explain attack vectors and recommended remediation activities.



Workflow automation including ServiceNow ticket creation with defined remediation plan and validation of successful remediation through testing.



Ensure compliance with industry standards such as Payment Card Industry Data Security Standard (PCI-DSS), Health Insurance Portability and Accountability Act (HIPAA), Open Web Application Security Project (OWASP), Sarbanes–Oxley Act (SOX), National Institute of Standards and Technology (NIST), and ISO 27001.

Are You Confident Your Apps Will Remain Online During Unpredictable Events?

Too often, leaders view High Availability and Disaster Recovery (HA/DR) solutions as a “nice to have” not a “need to have.” That’s both unfortunate and risky. Leaving business continuity and operational resiliency to chance is a mistake few organizations are able to survive. For SAP, Oracle E-Business Suite (EBS) or Oracle JD Edwards (JDE)  users, an outage of even a few hours can be crippling.

Syntax understands the importance of high availability and disaster recovery as key areas of security strategy and planning. We can protect your company from significant negative events that put your company’s operations at risk such as cyber-attacks, IT equipment failures, and natural disasters. Syntax can create a custom HA/DR plan, so your uptime won’t be dependent on a handful of key employees. Together, we can document policies, procedures, and actions to limit disruptions to your company.

Syntax’s Robust SAP and Oracle ERP High Availability & Disaster Recovery Solutions

We understand that no organization can be separated from its systems and its data, so we have engineered our HA/DR solutions for SAP, EBS, and JDE users as a standard feature of our Syntax Enterprise Cloud®. We offer some of the industry’s most aggressive Recovery Point Objectives (RPOs) and Recovery Time Objectives (RTOs).

Don’t Neglect Your High Availability and Disaster Recovery Requirements

Many businesses look at traditional HA/DR solutions as desirable but unaffordable. Due to the high cost of “just-in-case” infrastructure and maintenance of redundant hardware, HA/DR requirements are often neglected.

Fortunately, new cloud-based HA/DR solutions are becoming more popular due to their resiliency, flexibility, and scalability. Syntax’s cloud-based HA/DR solutions use the latest replication technology to protect your systems and your users from experiencing delays or downtime.

Quick Insights

Why Syntax HA/DR Solutions?

Seamless High Availability and Disaster Recovery Solutions for SAP and Oracle ERP is standard at Syntax. Our HA/DR solutions are unique in the market because they offer you:

  • 0 to 30 minutes RPO and 2-4 hours RTO (standards unattainable with traditional tape-based backups)
  • Geographically neutral disaster recovery
  • State-of-the art HA/DR capabilities in the SAP Metro-Cluster
  • Complete backup of all data, programs, and components on all file systems and in all instances
  • Point-in-time recovery capabilities, with customer-defined protection windows

When you host your ERP and enterprise systems with Syntax, you’re utilizing state-of-the-art infrastructure in some of the most secure and redundant data centers in the world. Syntax’s HA/DR Solutions deliver a priceless quality: peace of mind from knowing your mission-critical applications and data will remain available and online during an emergency.

What Do SAP and Oracle ERP HA/DR Solutions Include?


Real-Time Replication

Production environments are replicated to the last committed transaction to an environment at Syntax using state-of-the-art technology.


Syntax Backup as a Service (BaaS)

In the event of a disaster, Syntax will restore from the backup at Syntax to servers at another Syntax data center. Daily full backups of all SAP and Oracle environments to a disk library at Syntax as well as a continuous feed of the Archived Log files and Log Buffer.


A Risk Island Approach

For added security, all Syntax managed cloud services are delivered in a risk island approach and are available in a shared or dedicated configuration.

Recommended Insights

The Ultimate Guide to Enterprise IT Security View eBook
Vulnerability Assessment & Audit View Data Sheet
Vulnerability Management View Data Sheet
Syntax High Availability & Disaster Recovery View Data Sheet