Managed Private Cloud

Most companies are striving for the cloud, especially a public cloud with all of its value-added services. But the journey to a managed private cloud is often shorter and easier. And the destination has many advantages – from large HANA databases to the operation of legacy applications – as well as strengths in data protection and compliance. Welcome to the Syntax Managed Private Cloud.

Overview of our Managed Private Cloud Services

With our Managed Private Cloud, we offer customers a virtualised, managed data centre infrastructure, located in Europe and subject to EU legislation, including on data protection. Our private cloud solutions allow for full operation of applications from A to Z (SaaS), instances with round-the-clock operating system maintenance including backup (PaaS) – with database operation if required (DBaaS) – and the provision of purely virtual instances (IaaS). Syntax Managed Private Cloud Services support:

x86 and IBM Power

The Power platform allows the seamless provisioning of HANA database with up to 48 TB of storage, for example, as well as the operation of legacy applications and AIX or even AS/400 systems.


We host and operate the SAP Basis services in our private cloud and look after the infrastructure, operating systems and databases. That means we can ensure that the SAP processes run smoothly and ease the burden on enterprise IT teams.


Customers are not limited to using their data in isolation in the private cloud, they can also connect to their own customers. For example, through the SAP EDI add-on service, the data hub of the automotive industry, or ATLAS, the automatic tariff and local customs clearance system.


Searching for a safe harbour for every type of application, especially those that are not cloud-compatible? We operate our customers’ (legacy) servers and appliances from the Syntax data centre, so that they no longer need a data centre of their own.

What are the benefits of Managed Private Cloud?

We have many years of experience in hosting and operating our customers’ IT landscapes in a secure, powerful environment so that they do not need to invest in maintenance or hardware themselves. Our Managed Private Cloud is characterised by reliability, performance and compliance. It is a solution with solid foundations for stable operation of all sorts of applications, even those that need unusual operating systems.

We offer:

  • More than 25 years of hosting experience, with established processes, top-class expertise and comprehensive flexibility for special requirements.
  • With data storage in Germany and data centre operations in Europe, our data centres can be fully audited by external auditors to guarantee compliance.
  • The data centres are constructed to meet Tier 3+ standards, with redundant systems to ensure the utmost resilience. This means that our Private Cloud offers no less in terms of availability than the public cloud.
  • A bit more security as standard, and our CxHub provides complete transparency to the cloud, enabling Multi-Cloud Control.
Connect with our experts!
Simon Zass Managed Cloud Beratung
Simon Zass
Regional Director Presales
+49 173 343 6332

How do Private and Public Cloud solutions differ?

The basic technical differences between cloud computing in the public and private clouds are minor. However, the major hyperscalers (public cloud operators) only offer operating systems based on the x86 platform and vary prices and services as they see fit. In contrast, private cloud providers implement specific customer requirements. This means that while the public cloud is characterised by value-added services such as machine learning, AI, etc., as well as great scalability and fine-tuning of workloads per hour, the private cloud stands out by supporting even the most unusual software at low and stable fixed costs, with monthly billing at precisely the dimensions required (right-sizing), clear security guidelines and a single source for all services. In addition, there is no need to modify governance models; private cloud computing does not require a culture change in IT teams, is easier to consume and the security level can be customised on the basis of the customer’s own requirements. Private cloud solutions are also a step ahead when it comes to data protection and compliance.

Is the private cloud a good solution for my business?

As a Managed Cloud Services provider we approach cloud decisions with an open mind and consult to give customers a cloud strategy that meets their needs. If the public cloud is more suited to their requirements, we will recommend it. And if a private cloud solution would be better, then we will say that too. Fundamentally, managed private cloud services are a good option for companies in most sectors. While private cloud solutions might mean having to do without value-added services and complete flexibility, they can also be customised very closely to the customer’s requirements, and at a cost that is contractually agreed. Another major strength of the private cloud is in meeting compliance requirements, for instance when it comes to the Schrems II judgment. The private cloud is therefore recommended for highly regulated sectors and businesses that prioritise reliability, planning certainty, control, security and compliance, where it also often features in hybrid cloud scenarios.

Cloud Security Services: Securely into the private cloud

Security is of core importance to the cloud. Organisations that migrate their data and workloads to Syntax in the private cloud benefit automatically from high minimum standards of cloud security. Our data centres are certified according to numerous international standards including ISO/IEC 27001 and ISAE 3402. In addition, our baseline service offering includes standard services such as MDR (Managed Detection and Response) and vulnerability management for endpoints, as well as perimeter security. Every customer also enjoys protection from a firewall that prevents unauthorised access to its hosted data.

Nevertheless, when it comes to digital manufacturing in particular we recommend implementing further security services. Edge IIoT devices and connected machines in a networked production process represent a favoured attack vector for cyber criminals, who will seek to attack connected MES or ERP systems through interfaces and can bring production to a halt. To prevent such a scenario, Syntax maintains a 24/7 Security Operations Center (SOC) with additional services such as an Intrusion Detection/Prevention System (IDS/IPS) and Vulnerability Assessment & Management.

Setting up a private cloud with Syntax

We guide our customers on their journey to the Syntax data centre through a managed process that takes care of configuring the reserved resources and connecting corporate IT networks to our data centre.

1. Analysis

First of all our consulting teams work with our customers to develop a cloud strategy that suits their needs. Existing business processes and the workloads to be migrated are then analysed and the systems are sized.

2. Planning

The dependencies between applications and systems create the basis for our planning. They determine the sequence of migrations and the available time windows. We develop a migration scenario for each application and system, or migration cluster.

3. Migration

We migrate the applications and systems to our data centre. Quickly, reliably and with minimum downtime and the expertise of 25 years in the hosting business. Customers can be connected directly to our data centres via our own PoPs on the most important carrier networks.

4. Operation

Our Managed Private Cloud Services customers benefit from reliable systems operation by our experienced specialist operators. Our customers never need to worry about hardware, administration, maintenance, back-up or similar tasks again.

FAQ: Private Cloud

What is a private cloud?

We see the private cloud as a hosted cloud computing service that is only open to an authorised group of users, such as the employees of a company. The services are normally accessed via an intranet or over the internet through a Virtual Private Network (VPN). When a private cloud is provisioned in the company’s own data centre in the form of a corporate cloud, the in-house IT department is responsible for the hardware and operations. Alternatively, the services may be offered from a third-party data centre, such as that operated by Syntax, in the form of a Managed Private Cloud. The advantage of this variant is that the customer’s in-house IT team is released from having to carry out these time-consuming operating activities and can focus on adding value instead. Virtualisation allows the resources of a private cloud solution to be flexibly allocated to different software applications and systems, ensuring optimum utilisation.

What are the benefits of a private cloud?

A Managed Private Cloud gives companies the best control over their own data, with a high degree of data protection, strong compliance attributes and powerful performance delivering the following benefits:

  • Compliance: Implementation of regulatory requirements including auditing of infrastructure
  • Data protection: Companies know where their information is stored at all times, and retain full control of their data
  • Flexibility: Operation of legacy applications including on platforms such as IBM Power in a hosted environment
  • Costs: Planning certainty and steady, low prices rather than volatile consumption or usage-based costs
  • Rapid roll-out: No cloud governance model or cultural change needed, managed private cloud provider ensures smooth operation

Am I fully protected if I operate my workloads in the private cloud?

No. While simple private cloud hosting from a certified provider located in Germany or in the EU offers a minimum level of protection and compliance, the attack strategies exploited by hackers are growing increasingly complex and sophisticated. If you want to combat DDoS attacks, phishing or similar threats, it is vital to find a reliable security expert and purchase leading services featuring these additional security protections, ideally from your hosting provider as a single source.