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INDUSTRIES

Grocery Retail

ERP and Cloud technology solutions

Leveraging Technology to Build a Sustainability-driven Future for Grocery Retailers

The grocery retail industry is evolving rapidly with a shift towards omnichannel shopping, where consumers expect flexible fulfillment options and a focus on health-conscious, sustainable products. With extensive experience in the grocery sector, Syntax equips grocers with scalable, innovative solutions that address these challenges and support long-term success. 

Industry Trends

  • Rise of omnichannel strategies to offer customers competitive pricing and promotions across all touchpoints
  • Rising consumer expectations of sustainability and ethical sourcing
  • Personalization and data-driven shopping
  • Emergence of new technology and automation capabilities
  • E-retailers and traditional retailers alike are reimagining their approach

Innovating for Success

For today’s grocers to thrive in an ever-changing environment, they must adapt by leveraging technology to deliver the availability, transparency, and customer experience shoppers expect. Syntax supports this transformation by helping grocers: 
  • Analyze, plan, and optimize assortments, prices, and promotions based on customer needs. 
  • Optimize the supply chain with actionable insights.  
  • Better plan allocation to stores based on real-time availability, demand forecasts, and more.   
  • Deliver personalized and relevant customer experiences across all channels. 
  • Provide flexible fulfilment options, offering shoppers convenience around their schedules 

Empowering Your Business through ERP Solutions

We empower grocers to harness the full potential of ERP solutions to reduce risks and unlock new opportunities. Through our suite of tailored solutions, we equip businesses with the leading-edge technology necessary to drive sustainable growth and achieve long-term profitability. 
  • Provide secure, integrated, and cloud-based ERP solutions that drive efficiencies across all aspects of operations. 
  • Develop comprehensive managed public, private or hybrid cloud solution plans for mission-critical applications. 
  • Increase efficiency, productivity, and agility across different departments, processes and systems. 
  • Enable real-time data analytics and smarter predictive analytics to enhance decision-making processes. 

20+ Years of Proven Retail Industry Experience

Smart, Lean Methodology Built on Best Practices

Passion for Innovation

Navigate Change and Plot a Path to Success

With extensive global experience and expertise , Syntax helps grocers of all sizes address today’s challenges while preparing for tomorrow’s opportunities.

Redefine the Customer Journey with SAP Customer Experience Solutions

SAP’s Customer Experience (CX) solutions connect end-to-end systems and customer data, enabling true omnichannel engagement for retail companies. Whether B2B or B2C, seamlessly interact with customers across online and in-store touchpoints, delivering personalized, real-time experiences wherever they shop. 

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Customer Story

Pick n Pay

“I’ve been with SAP for over 20 years and now we have SAP Customer Activity Repository, which fast-tracked transaction reconciliation, eliminated delays and gave us more accurate inventory oversight, especially for our e-commerce business.”

Elize de Klerk
IT Supply Senior System Manager
Pick n Pay
Read Customer Story

Our Wholesale and Distribution Solutions Partnerships

Our team is thrilled to collaborate with key partners to deliver tailored solutions that drive innovation and create impactful outcomes that help businesses thrive.

Driving Cloud Modernization and Efficiency with AWS Expertise

At Syntax, we combine deep industry expertise with AWS’s innovative solutions to streamline and transform your operating models, driving greater efficiency at scale. With our AWS Consumer Goods Competency, we’re the ideal partner to guide your cloud modernization journey.

Industry Resources

Avril Customer Story

See how Independent Grocer Avril leveraged SAP S/4HANA for Retail to gain greater visibility and provide a platform for growth.

Read Customer Story

Driving Retail Excellence

Learn how our team leverage SAP and Public Cloud technology to help retailers transform their digital capability.

Read Brochure

Enhancing shopping experience with a unified solution

Learn how a fast growing grocery chain improved in store operations with SAP CAR and POS by GK.

Read Case Study