Privacy Policy

SYNTAX, its affiliates and subsidiaries (“SYNTAX” or “We”) are committed to protecting your privacy and the confidentiality, integrity and availability of data and information entrusted to it. This Privacy Policy (the “Policy”) explains how we collect and use information, including personal information, from users and participants (“Users” or “You”), through our website as well as through offline sales and marketing activities and how You can access your personal information and control its use. Your continued use of this website constitutes your agreement with this Privacy Policy and any subsequent updates.


In general, when visiting the SYNTAX website (the “Website”) or providing information through SYNTAX’s offline sales and marketing activities, You have the choice of whether to provide personally identifiable information, i.e., information that identifies or could be used by, or on behalf of, SYNTAX to identify an individual (“Personal Information”) through, for example, the various SYNTAX Registration links on the Website. If You do, You are prompted only for certain basic information such as your name, the organization You represent, your contact information, and anything You choose to include in the “message” text box. You will not need to disclose Personal Information such as your social security number, age, race, sex, religion, political affiliation, or home address. SYNTAX servers do collect all visitor domain names and/or IP Addresses, though not email addresses.

SYNTAX does not market to or knowingly collect information about children. Our web servers may place a small data file (a “cookie”) on your computer’s hard drive solely to track statistics on and improve navigation of our Website. Cookies will not obtain your name or other Personal Information, and the information that is tracked is used only for internal SYNTAX purposes. If You object to the use of cookies, You may set your browser to reject them; however, if You choose to disable cookies in your browser, You may not be able to take full advantage of our Website features. By continuing to use this Website You give your consent for SYNTAX to use cookies as detailed in this Policy.


SYNTAX collects the information described above through its Website and through offline sales and marketing activities. In the case of third party Website features such as advertising, co-branded areas or links to other websites, such third parties may also collect information. While You are using the Website, You may be linked or directed to other third party websites outside the Website that are beyond SYNTAX’s control. Each of these third parties may have a privacy policy different from that of SYNTAX. SYNTAX is responsible for any actions or policies of third parties who act as SYNTAX’s agent on SYNTAX’s behalf as relates to Personal Information from EU member countries. SYNTAX is not responsible for any actions or policies of such third parties who collect information from You. You should review the applicable privacy policies of any third parties before providing Personal Information to such third parties.


In General. SYNTAX collects IP addresses and related information for the purposes of system administration, to assess the traffic to the Website and to maintain and improve the Website. We do not link IP addresses to your Personal Information. We can and will use IP addresses, however, to identify a User when We feel it is necessary to enforce compliance with our Website Terms and Conditions or to protect our service, the Website, customers or others. SYNTAX also uses cookies to analyze the traffic, such as total visitors and pages viewed on the Website, and make improvements based on the data We collect. SYNTAX never saves passwords or credit card information in cookies.

SYNTAX may also collect information, including Personal Information, as part of its offline Sales and Marketing activities.


Registration Information. SYNTAX does not collect Personal Information about individual Users except when such individuals specifically provide such information to us on a voluntary basis (Opt-in) through SYNTAX’s registration process or via through offline sales and marketing activities. When You register at the Website or provide information through SYNTAX’s offline sales and marketing activities, We ask You for a few items of Personal Information, i.e., identifying information about an individual such as a name, business name and address, email address, and phone number. SYNTAX uses registration information to learn more about how visitors use the Website, to measure areas of interest, to respond to emails, provide customer support, enforce Website Terms and Conditions, or other similar matters. SYNTAX may also use your email address to send You information about new features, events, offers and special coverage on the Website and about special offers, unless You indicate on the registration screen that You do not wish to receive this type of information (Opt-out).

Access. If your Personal Information changes, You wish to access, correct, amend, or delete information, or if You no longer desire our service, You may access, correct, update, delete or deactivate it by emailing Syntax at or by contacting us by telephone or postal mail at the contact information listed below.

Opt Out. Upon request, SYNTAX will allow any User to “opt out” of further promotional contacts at any time. Users can un-subscribe to any or all of the newsletters by updating their personal profile, which they can access from a link in any of the newsletters We send or by sending an email to Syntax at Additionally, upon request, SYNTAX will use reasonable efforts to allow Users to update or correct Personal Information previously submitted, which the User states is erroneous. Users will receive a response from SYNTAX within thirty (30) days of submitting their request.

If You would like to request to opt-out of promotional contacts or if You would like your Personal Information updated or corrected, please contact us using one of the following methods:

  • You can send an email to
  • You can fax us at (877) 968-2948
    ATTN: General Counsel and Chief Compliance Officer
  • You can send mail using following postal address:
    8000 Decarie Blvd.
    Suite 300
    Montreal, Quebec
    H4P 2S4
    Attention: General Counsel and Chief Compliance Officer

Unrelated Companies. SYNTAX occasionally shares limited client information with companies We hire to provide operational, marketing, or advertising support, companies that help us distribute our products and services, or companies that provide products and services We want to offer. The companies We choose must satisfy our security and privacy requirements. We share your information with these companies only if they agree to treat it confidentially and only if it is legally permissible to do so. We limit the information We provide these companies to what We reasonably believe they “need to know” in connection with their agreement with SYNTAX and We do not permit them to use this information for any purposes outside our oversight or control. SYNTAX will not transfer, disclose, sell, distribute, or lease your Personal Information to third parties other than as described in this Policy unless SYNTAX has your permission or is required or permitted by law. SYNTAX may share such information with its affiliates as necessary to carry out the purposes for which the information was supplied or collected. Similarly, third party contractors, consultants and/or vendors engaged by SYNTAX to provide services related to its Website may have access to such Personal Information (these third parties must first agree to maintain the strict confidentiality and restrictions on use and disclosure of such information, and provide the same level of data security as provided by SYNTAX, including compliance with the Privacy Shield Principles where applicable).

Government Authorities and Litigation. Sometimes a law, court order, or other judicial or administrative process requires us to provide information to a government authority or party to a private lawsuit. We will provide the information that We in good faith believe is required to comply with the law, order, or other required process. We may also have to disclose certain information in court documents if We have to bring an action against You, for example, to collect a debt You owe us.


At the time of registration, You will be given a choice whether You want to receive information about new features, events, offers and special coverage on the Website and about special offers from SYNTAX’s partners.

It is important to know that You may inadvertently provide personally identifiable information to third parties through your postings to an online forum or participation in a chat or blog session and We have no way to limit their use of the information You may provide. Please keep in mind that whenever You disclose Personal Information online (for example, in forums, message boards, chat, or blog sessions) that information can be collected and used by people You don’t know. While We strive to protect our Users’ Personal Information and privacy, We cannot guarantee the security of any information You voluntarily disclose online and You do so at your own risk.


Both Syntax Systems USA LP and Syntax Systems Limited LLC are wholly owned subsidiaries of Syntax. Both Syntax Systems USA LP and Syntax Systems Limited LLC adhere to all terms and conditions stated here in.
To mark their commitment to privacy, Both Syntax Systems USA LP and Syntax Systems Limited LLC comply with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce and European Commission regarding the collection, use and retention of personal information from EU member countries. Both Syntax Systems USA LP and Syntax Systems Limited LLC commit to cooperate with the EU data protection authorities (“DPAs”) to resolve disputes pursuant to the EU-US Privacy Shield Principles. Both Syntax Systems USA LP and Syntax Systems Limited LLC are subject to the investigatory and enforcement powers of the Federal Trade Commission (“FTC”). In that regard, We certify that We comply with the seven (7) EU-US Privacy Shield Framework Principles set forth by the United States Department of Commerce, in relation to Personal Information collected from European Union states.

To learn more about the Privacy Shield framework, and to view the certifications of Syntax Systems USA LP and Syntax Systems Limited LLC, please visit

If You have questions or complaints regarding our Policy or practices, please contact us at

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