Consumer + Retail

Reimagine Retail for the Connected Customer

Retail transformation goes beyond channels—it’s about connection. Syntax helps you unify digital and physical operations, unlocking real-time insight and agility to strengthen loyalty, resilience, and growth across your entire enterprise. 

Our Approach

With decades of retail and technology leadership, we help retailers turn complexity into clarity. Our collaborative model combines strategy, implementation, and managed services in one trusted partnership—empowering modernization, intelligence, and secure scalability across the enterprise. 

Industry expertise

Decades of experience in retail, grocery, fashion, specialty, and CPG operations.

Integration focus

Connecting merchandising, commerce, service, and supply chain for visibility and control.

Platform mastery

Certified specialists in SAP, Oracle, and integration technologies.

Future‑readiness

Architectures designed to evolve with technology and market demands.

Industry Segments

Grocery

Enable real-time visibility from shelf to supply chain. Syntax solutions forecast demand accurately, automate replenishment, and deliver frictionless checkout for efficient, connected, customer-focused grocery operations.

Fashion + Apparel

Move at the pace of style. Syntax enables cloud-based, data-driven operations—connecting planning, production, and retail to deliver sustainable, personalized experiences and keep your brand ahead of every trend.

Hardware + Home Improvement

Build a foundation for lasting customer trust. Syntax helps you streamline operations and inventory through cloud ERP—reducing risk, improving supply efficiency, and ensuring dependable service across every store and channel.

Wholesale Distribution

Run smarter, more resilient operations. Syntax helps you connect systems, people, and insight through cloud ERP and analytics to simplify planning, strengthen transparency, and drive sustainable growth throughout the supply chain.

Customer Story

Avril Supermarché Santé

Partnering with Syntax, Avril transformed aging infrastructure into a connected SAP cloud environment—gaining stability, real-time insight, and confidence to expand stores and operations across Canada.  

Syntax Solutions for SAP

Unlock the power of SAP to help you run smarter, move faster, and connect every part of your retail business—from merchandising to customer experience—with realtime visibility and lasting agility.

Merchandising Excellence

Plan, price, and promote effectively with intelligent assortments and real-time product visibility.

Connected Supply Chain 

Orchestrate sourcing, logistics, and inventory with endtoend visibility and control.

Unified Commerce

Link stores, ecommerce, and service for seamless experiences across every channel.

Customer Engagement 

Personalize interactions and build loyalty through datadriven insights and engagement.

Financing + Procurement 

Strengthen financial accuracy, manage spend, and streamline purchasing for operational efficiency.

workforce Empowerment

Align people, processes, and technology to improve productivity and support agile decisionmaking.

Start your retail transformation today.

“Syntax and SAP have been great. We are one of the first to go public cloud for retail, and they have been there for us. It was very important to find somebody who believed in us and was there for us, and I feel that that’s really one of the most important things for our success.”
— Lynn Warhurst, CFO, Merrifield Garden Center 

Retail Accelerators

Syntax provides accelerators give you a head start, delivering preconfigured solutions to help you adopt SAP Cloud ERP and SAP Commerce Cloud faster and with less risk.

Syntax Accelerator for SAP Cloud ERP 

  • Streamlines omnichannel integration and automates core processes.
  • Includes hundreds of preconfigured retail processes for finance, planning, procurement, merchandising, store operations, and more.
  • Available in tailored packages — Foundational, Enhanced, Differentiated.
  • Enriched with added configuration, development, and documentation. 

Syntax Accelerator for SAP Cloud ERP 

  •  Streamlines omnichannel integration and automates core processes. 

  • Includes hundreds of preconfigured retail processes for finance, planning, procurement, merchandising, store operations, and more. 

  • Available in tailored packages — Foundational, Enhanced, Differentiated. 

  • Enriched with added configuration, development, and documentation. 

SAP Spotlight

Redefine the Customer Journey with SAP Customer Experience Solutions

Empower every customer interaction with SAP Customer Experience (CX) and Syntax. We connect backend efficiency with frontend innovation to deliver seamless, personalized experiences that build loyalty, accelerate growth, and drive measurable business value.

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