Consumer + Retail
Reimagine Commerce for the Connected Customer
Retail transformation goes beyond channels—it’s about connection. Unify your digital and physical operations, unlocking real-time insight and agility to strengthen loyalty, resilience, and enterprise growth.
Our Approach
With decades of SAP and Oracle technology leadership and industry-specific expertise powering enterprise transformation, we help you turn complexity into clarity. Our collaborative model brings together advisory, implementation, and managed services to deliver modernization, intelligence, and secure scalability.
Deep Retail Expertise
20+ years delivering mission-critical retail solutions—optimizing merchandising, fulfillment, and service through deep operational insight and proven execution.
Intelligent Platform Transformation
Enterprise, cloud, and integration expertise with AI, automation, and analytics to unify systems, boost performance, and create scalable advantage.
Unified Commerce Experiences
Connecting merchandising, e-commerce, and in-store operations to drive real-time visibility, consistent engagement, and customer loyalty.
Future-Ready Growth
Our adaptable retail architectures and transformation services scale with change—lowering costs, improving resilience, and enabling continuous innovation.
Industry Segments
Consumer Products
Drive sustainable growth with connected, agile, and insight‑led operations. Syntax solutions help consumer brands innovate faster, optimize supply chains, and deliver personalized, profitable experiences across every channel.
Grocery
Enable real-time visibility from shelf to supply chain. Syntax solutions forecast demand accurately, automate replenishment, and deliver frictionless checkout for efficient, connected, customer-focused grocery operations.
Fashion & Apparel
Move at the pace of style. Syntax enables cloud-based, data-driven operations—connecting planning, production, and retail to deliver sustainable, personalized experiences and keep your brand ahead of every trend.
Hardware & Home Improvement
Build a foundation for lasting customer trust. Syntax helps you streamline operations and inventory through cloud ERP—reducing risk, improving supply efficiency, and ensuring dependable service across every store and channel.
Retail
Empower modern retail with cloud driven intelligence, agile operations, and unified omnichannel experiences that improve efficiency, strengthen margins, and keep pace with ever-changing customer expectations.
Wholesale Distribution
Run smarter, more resilient operations. Syntax helps you connect systems, people, and insight through cloud ERP and analytics to simplify planning, strengthen transparency, and drive sustainable growth throughout the supply chain.
Customer Story:
Avril Supermarché Santé
Partnering with Syntax, Avril transformed aging infrastructure into a connected SAP cloud environment—gaining stability, real-time insight, and confidence to expand stores and operations across Canada.
Syntax Solutions
Unlock the power of your Consumer + Retail business to run smarter, move faster, and connect every part of your operations—from merchandising to the customer experience.
Merchandising Excellence
Plan, price, and promote effectively with intelligent assortments and real-time product visibility.
Connected Supply Chain
Orchestrate sourcing, logistics, and inventory with seamless end-to-end visibility and control.
Unified Commerce
Link stores, e-commerce, and service for consistent customer experiences across every channel.
Customer Engagement
Personalize interactions and build loyalty through actionable data-driven insights and engagement.
Finance & Procurement
Strengthen financial accuracy, manage spend, and streamline purchasing for operational efficiency.
Workforce Empowerment
Align people, processes, and technology to improve productivity and support agile decision-making.
Syntax Retail Solutions for SAP
“Syntax and SAP have been great. We are one of the first to go public cloud for retail and they have been there for us. It was very important to find somebody who believed in us and was there for us, and I feel that that’s really one of the most important things for our success.”
Lynn Warhurst
CFO, Merrifield Garden Center
Syntax Accelerators
Accelerate transformation with Syntax Consumer + Retail Accelerators—preconfigured solutions that help you modernize faster, reduce risk, and capture value from day one.
Syntax Accelerator for SAP Cloud ERP
- A modern retail-specific ERP in the cloud
- Automates core retail processes across finance, planning, procurement, and merchandising.
- Includes preconfigured workflows delivered in tailored packages.
- Speeds implementation and reduces risk with enriched configuration.
Syntax Accelerator for SAP Commerce Cloud
- Unified omnichannel from back to front
- Integrates with SAP S/4HANA Cloud for synchronized operations.
- Centralizes product, pricing, and order management.
- Deploys quickly with modular, preconfigured commerce capabilities.
Redefine the Customer Journey with SAP Customer Experience Solutions
Empower every customer interaction with SAP Customer Experience (CX) and Syntax. We connect backend efficiency with frontend innovation to deliver seamless, personalized experiences that build loyalty, accelerate growth, and drive measurable business value.