Digital Manufacturing in Action: How Connected Factories Deliver Real Results

Manufacturers today operate in an environment defined by complexity, global competition, and rising cost pressures. CIOs and COOs are tasked with modernizing operations while maintaining uptime, controlling costs, and meeting rising expectations for product quality and speed.

One of the biggest differentiators in manufacturing is visibility. Production data often lives in multiple systems across the plant, from machines and sensors to manufacturing execution systems (MES) and ERP platforms. When this information isn’t integrated, manufacturers struggle to identify bottlenecks, trace quality issues, or respond quickly to disruptions. The result is slower decision-making and missed opportunities for optimization.

Modern digital manufacturing platforms help solve these challenges by connecting machines, data, and enterprise systems into a unified environment. Cloud-based manufacturing execution systems such as SAP Digital Manufacturing enable manufacturers to monitor production in real time, automate workflows, and analyze performance across multiple sites.

With the right technology foundation and the right implementation partner, manufacturers can transform their operations, improve efficiency, and build more resilient production environments.

To understand how this transformation happens, here are three real-world examples of manufacturers that modernized their operations with digital manufacturing solutions.

King’s Hawaiian: Building an Autonomous Smart Factory

King’s Hawaiian is widely recognized for its signature sweet rolls and bakery products, which have become a staple on tables across the United States. As the company continued to expand its production capacity, leadership saw an opportunity to restructure operations by building a new manufacturing facility powered by smart factory technology.

Working with Syntax experts, King’s Hawaiian deployed SAP Digital Manufacturing to support the launch of its state-of-the-art bakery facility. The goal was to create a highly automated production environment (smart factory) where machines, production lines, and business systems work together seamlessly. By integrating shop floor equipment with enterprise data in real time, the company could gain unprecedented visibility into production performance.

Results from the King’s Hawaiian transformation

The outcome was significant. By connecting more than 400 machine data points across the production environment, King’s Hawaiian gained real-time insights into performance and quality metrics. Production teams can now monitor operations from a centralized control center, improving visibility and enabling faster responses to production changes.

Key outcomes included:

  • Consistent product quality supported by advanced analytics and reduced manual intervention
  • Seamless integration between shop‑floor machines and ERP systems
  • Optimized production processes and improved productivity through real-time data insights

The smart factory also includes local survivability capabilities that allow production to continue for up to 48 hours even during network disruptions, ensuring business continuity for critical operations.

By designing the plant around connected technologies, King’s Hawaiian created a production environment that is not only efficient today but also ready to scale and innovate in the future.

Making Irresistible Bread with Data
in a Sustainable, Automated Plant

Landis+Gyr: Creating a Global Manufacturing Single Source of Truth

Landis+Gyr, a global leader in energy management and smart metering solutions, faced a different type of challenge. Through acquisitions and global expansion, the company accumulated a wide range of manufacturing execution systems across its production sites.

At one point, Landis+Gyr operated 18 different manufacturing execution system platforms across nine manufacturing facilities. In some cases, multiple manufacturing execution systems were even running within a single plant. This fragmentation created a complex IT landscape where production data was inconsistent and difficult to analyze.

Quality investigations were especially challenging. If issues occurred in a production process, teams often struggled to locate the relevant data needed to determine where and when the problem originated.

To address these challenges, Landis+Gyr partnered with Syntax to deploy SAP Digital Manufacturing as a standardized manufacturing execution system platform across its operations. The goal was to establish a global production database—a single source of truth for manufacturing data.

Results from Landis+Gyr’s Transformation

The platform delivered several key benefits:

  • Real-time visibility across production lines and materials
  • Centralized control of manufacturing processes through cloud-based manufacturing execution systems
  • Elimination of manual data transfers and siloed reporting

Today, Landis+Gyr’s production lines can be centrally managed through SAP Digital Manufacturing in the cloud. Teams can monitor inventory levels, track materials across the production process, and analyze waste in real time instead of waiting until the end of a shift.

By consolidating its manufacturing execution systems landscape and establishing a unified data foundation, Landis+Gyr created a platform for continuous improvement. With real-time visibility and centralized data management, the company can identify inefficiencies, reduce costs, and scale its operations more effectively.

Gerresheimer: Integrating Data to Eliminate Operator Inefficiencies

Gerresheimer, a global leader in pharmaceutical packaging and drug delivery solutions, operates more than 40 production plants worldwide and employs nearly 14,000 people. As its existing manufacturing execution system platform approached end of life, the company needed a modern solution that could integrate seamlessly with its existing SAP environment.

Gerresheimer implemented SAP Digital Manufacturing integrated with its SAP ECC system using SAP Business Technology Platform. The goal was to connect production processes, quality management, and plant maintenance into a unified digital workflow.

The scale of the challenge was significant. The company managed more than 250,000 MES-relevant data points, many of which overlapped across different business areas.

Results from the Gerresheimer transformation

Key outcomes included:

  • Seamless integration between SAP systems and shopfloor operations
  • Improved workflows across production, quality, and maintenance
  • Integration with Microsoft Power Automate and Microsoft Teams to enable faster collaboration and decision-making

Perhaps the most meaningful improvement came from reducing the time operators spent searching for information. Previously, production teams had to manually analyze data to understand what was happening on the shop floor. Now, the system automatically analyzes data and delivers insights directly to operators.

By integrating systems and automating analysis, Gerresheimer significantly reduced operational friction.

What These Transformations Reveal About Digital Manufacturing

Across these three manufacturers—King’s Hawaiian, Landis+Gyr, and Gerresheimer—several common themes emerge. Each organization faced challenges related to fragmented data, limited visibility, and/or inefficient workflows. In each case, digital manufacturing solutions helped unify production systems, connect machines with enterprise platforms, and deliver real-time insights into operations.

The results go far beyond improved reporting. When manufacturers gain real-time visibility and integrated workflows, they can make faster decisions, maintain consistent product quality, and operate more resilient production environments.

For manufacturing CIOs and COOs, the path to digital manufacturing is no longer theoretical. As these real-world examples demonstrate, connecting machines, data, and enterprise systems can unlock measurable improvements in efficiency, visibility, and operational performance.

Learn more about strategies for resilient growth in manufacturing

How Syntax Helps Manufacturers Modernize Production

Syntax Manufacturing Solutions for SAP bring deep industry expertise and innovative tools to help manufacturers manage end-to-end operations with confidence. From ERP implementation and cloud migration to AI-powered analytics, automation, and quality control, we help you optimize production, strengthen resilience, and drive measurable growth in a fast-changing market.

Manufacturers accelerate their digital manufacturing journeys with Syntax solutions built on SAP Digital Manufacturing, ERP platforms, and industrial IoT technologies. Deep SAP and manufacturing expertise guides organizations from planning through ongoing optimization. By connecting shopfloor operations with enterprise systems, Syntax enables manufacturers to gain real-time insights into production performance and continuously improve operations.

Syntax Manufacturing Solutions for SAP