For organizations that have implemented ERP software, investing in JD Edwards training and education guarantees that your users are kept current and up to date on the full capabilities of the system’s modules and applications. It also helps to ensure your current ERP software does not become obsolete. Training is a critical factor in protecting your ERP investment, and all levels of your organization can benefit from customized training tools and programs tailored to their skill level and usage.
To build an effective JD Edwards training roadmap, these best practices start you on the right foot.
1. Assess Current State & Desired End-State
To get to where you want to go—you need to know where you are, first. At Syntax, our team of experts works with customers to audit their current system use and technology environment and define the requirements and resources the customer will need to achieve their desired business objectives. Syntax can help with training new staff, upgrade specific net change training or even refresher training for current staff.
2. Create a Strategic Training Plan
Creating a training plan is all about bridging gaps, defining the specific skill level you want your users to have and prioritizing those skills in the order they should be taught. Some training modules should be given to all employees, while some application specific training may only benefit employees whose jobs are directly impacted by such knowledge.
A major factor in training effectiveness is how the material is presented. We strongly recommend our customers complete their project team training with a one of our Training Consultants. With this approach, knowledge is transferred first hand from a certified trainer. When additional users need to be trained, training tools like Oracle User Productivity Kit (UPK) can be employed to get the most out of the training experience.
3. Implement the Training Plan
Once the training plan is designed, it’s time to roll it out to the user base. Experience shows that end users are best trained by experienced users with the support of a training tool like the Oracle User Productivity Kit. Identify your key players and define clear roles, responsibilities and objectives for each. Your change management “rock stars” should have a clear job description of what their responsibilities will be for transferring knowledge to the end user community. The goal is to ensure training is delivered clearly, consistently and in a timely manner. Every user must be able to execute their role effectively and accurately.
4. Training is Investment Protection
Whether it’s all employees, a senior executive or c-level management being trained, a skilled workforce is an invaluable asset to any business. With the right training and experience, your organization can improve productivity, allowing you to gain the greatest value from your JD Edwards investment while reducing errors and improving employee morale.
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