Application Managed Services
Managing the day-to-day of your ERP landscape
Reduce your operational workload significantly with Syntax Application Managed Services
Our offering
Syntax’s Application Managed Services (AMS) enable your business to focus on your organization’s goals while enlisting the help of our experts to take care of the day-to-day operations of your core ERP system. Helping your business achieve better results and reduce your operational workload with our application service models.
800+
Active midmarket & Large Enterprise Customers
757
Syntax AMS & Professional Services Consultants Globally
40+
Years Supporting ERP Systems
Top 100
CRN MSP Top 100, 2023
24/7
Full Stack SLA-based MSP
On-demand application support
Recruiting and training staff, managing daily operations, and retaining maximum performance from your ERP system instances are challenges all organizations face. Striking the right balance between providing business users the support they need, with both speed and cost-efficiency, adds an additional layer of complexity to ERP management. Consequently, many organizations find themselves understaffed and under skilled.
The Syntax Application Managed Services practice resolves these challenges and more by providing you with on-demand, remote access to the experts you need to maintain your mission critical applications and technology infrastructure, including Enterprise Resource Planning.
Functional and technical support
Our Syntax Application Service Models include both function and technology services, that can be placed into three support models. Application Managed Services, Staff Augmentation and Professional Services.
Application Managed Services
Outsourcing the management of specific tasks or services to a third-party provider.
Staff Augmentation
Hiring additional personnel on a temporary basis to supplement and support existing teams
Professional Services
Consulting and expertise driven services for a specific project
Syntax Application Managed Services methodology
The goal of Our AMS practice is to help your IT department drive business value and resolve the complexity of managing your applications and technology infrastructure for a cost-effective price.
Every engagement begins by gathering information to build a comprehensive customer profile, detailing your functional system setup, business requirements, and operational schedules. Followed by an analysis of your current system configuration and documentation, to build a complete portfolio of your business and system processes.
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The benefits of working with Syntax Managed Services
Cost-Effective
Improved cost model, with a predictable subscription model built to fit your operations
Experience and Expertise
Experienced ERP Certified Professionals across lines of business with low turnover
Attrition Resistant
Avoid the struggle to locate and retain permanent high-skilled resources
Scale to Needs
Quickly scale resources up or down based on business need
Nearshore Model
Leverage ERP team in Puebla, Mexico for same time zone support with zero delay
