The Syntax Blog

I’ll start with a brief disclaimer: this is not another generic “AI will change everything” predictions piece. This blog looks beyond the hype to the next stage of AI adoption where enterprise systems mature, human and AI intelligence roles are intentionally redefined, and Generative AI (GenAI) becomes a practical force reshaping real business processes, not [...]

Promotion planning has always been a strategic pillar of retail, but in today’s omnichannel retail world, it has become exponentially more complex. Retailers must coordinate pricing, product mix, timing, inventory, store retail operations, digital activation, loyalty, and competitive activity across an expanding landscape of consumer touchpoints. At the same time, margins are tightening and planning [...]

Software engineering is undergoing a generational shift. For the first time, a significant portion of new code in modern organizations is generated not by humans, but by AI-assisted development tools.

With mainstream maintenance for SAP ECC coming to an end and more pressure than ever to move to the cloud, many organizations are now exploring their digital transformation roadmap options for SAP Cloud ERP and SAP Cloud ERP Private (formerly RISE with SAP). SAP Cloud ERP (the public cloud version) is designed for highly standardized [...]

Migrating from SAP ECC to SAP Cloud ERP Private presents several major challenges for IT departments. With the end of maintenance approaching, CIOs and IT leaders should already be evaluating the realities of moving to a modern cloud architecture, what obstacles to expect, which options to consider, and how to build a transition path that [...]

The mining industry plays a vital role in the global economy, supplying essential resources that power renewable energy, modern infrastructure, and advanced technologies. As demand rises for critical minerals such as copper, lithium, and nickel, mine owners and operators who anticipate and adapt to emerging trends are well positioned to unlock long-term, sustainable growth. Here’s [...]

The manufacturing industry is highly interconnected and strongly influenced by changes in the economic outlook. Seismic shifts in global trade norms and dynamic tariffs have increased these pressures. In such volatile moments, disruptions create unique challenges, with supply chains in flux and vulnerabilities exposed, not unlike the early days of the COVID-19 pandemic. Organizations are [...]

Several years ago, Syntax’s leadership set out with a bold vision: to develop a strategic, market-leading roadmap for embedding generative AI software into every corner of our business. That vision wasn’t about chasing hype. It was about anticipating the transformative shift GenAI would bring and ensuring Syntax was ready to harness its full potential. Today, [...]

We live in a time where almost everything, from our personal details and health records to our finances and work, exists in digital form and can be found online. That makes cybersecurity more important than ever. Without proper protection, sensitive information can fall into the wrong hands, leading to identity theft, financial fraud, or damage [...]

For years, threat detection and response has been the heart of security operations, identifying, investigating, and mitigating potential incidents before they become breaches, outages, or costly disruptions. It safeguards daily operations while helping security teams adapt to an ever‑changing threat landscape. In short, without effective threat detection and response, security operations cannot function effectively. But [...]