Case Study ► Mining
Endeavour Silver: Transforming Mining Operations with SAP S/4HANA

Founded in 2004, Endeavour Silver Corp is a prominent mining entity dedicated to the exploration and extraction of silver across Mexico, Chile, and the United States. Headquartered in Vancouver, Canada, Endeavour was looking for a new ERP system to provide more comprehensive support to its two operational mines Guanacevi and Bolanitos, alongside a prospective project, Terronera, under development in Jalisco.
- Endeavour Silver recognized the limitations of its legacy system and sought a comprehensive ERP solution to streamline its expanding business operations.
- Key objectives included achieving an integrated view of its operations, capable of tracking both operating mines as well as mine in development.
- Looking for a robust end-to-end solution encompassing supply chain, financials, and operations.

20%
reduction in operating costs
40%
increase in procurement process efficiency
35%
improvement in material traceability and regulatory compliance
Improving Production and Supply Chain with SAP® S/4HANA
Welcome to SAP S/4HANA and Syntax
- The company opted for SAP S/4HANA, recognizing its alignment with the mining industry’s demands and Syntax as a trusted partner renowned for its mining expertise.
- Endeavour Silver’s decision to choose SAP S/4HANA was driven by the platform’s robustness and its capability to address diverse needs, including stringent regulatory requirements in Mexico.
- Syntax’s expertise in mining operations further solidified the partnership, with the company leveraging a tailored mining template to expedite implementation while mitigating risks.
- The implementation encompassed SAP S/4HANA modules: FICO, Procurement, Inventory Management, Plant Maintenance, Project Systems, HR mini master, and Mexican localizations for Electronic Invoicing.


Post-Implementation Outcomes: Value-Driven Results
- The successful implementation of SAP S/4HANA empowered Endeavour Silver with comprehensive visibility into its operations.
- Leveraging SAP, the company efficiently tracks purchases, monitors material inflows for construction projects, and manages financial costs.
- The utilization of end-to-end capabilities within the mining template optimizes operations across both operating mines and the developmental project.
- Endeavour Silver now benefits from a unified system, facilitating informed decision-making on a global scale. Consolidation of disparate systems has minimized IT support requirements, while streamlined supply chain processes have propelled the company into a new era of operational efficiency.

“Implementing SAP S/4HANA has been a game-changer for our mining operations. The implementation of SAP S/4HANA aims to transform Endeavour Silver’s operations, with desired outcomes including a 20% reduction in operating costs, a 40% increase in procurement process efficiency, and a 35% improvement in material traceability and regulatory compliance. While these goals have yet to be fully realized, the system’s consolidation has already laid the foundation for more informed decision-making through real-time data availability. As historical information continues to be captured and leveraged, the company remains confident in its ability to achieve these targets and unlock even greater benefits, driving adaptability and strategic growth in the mining sector. The transition has not only streamlined our processes but has also provided us with a comprehensive view of our operations, enabling informed decision-making and enhancing our overall efficiency. Syntax’s expertise and dedication throughout the implementation process have been instrumental in ensuring a seamless transition. We are confident we are well-equipped to achieve our strategic goals with greater precision and agility.”
– Adriana Gomez, Corporate Controller
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