Remote Managed Services for SAP, Oracle JD Edwards & E-Business (EBS)

Managed Services by Syntax

IT plays a vital role at your organization, however, managing today’s technology complexities can be a distraction to your key business objectives.

With Syntax’s Managed Services, your IT can be a powerful tool used to gain a competitive advantage. Our highly trained and skilled Managed Services team can help free up your IT department, allowing you to refocus your resources on more important business initiatives.

Syntax provides organized and proactive managed infrastructure services to our customers who require uninterrupted access to their critical data and software on multiple platforms. By monitoring critical components of your systems such as your SAP and Oracle applications, Syntax will reduce unplanned downtime and speed up problem resolution, improving the overall availability and performance of your IT environment.

Syntax Managed Services insulates your business from the many challenges associated with building and supporting your IT infrastructure on your own. For example, Syntax Managed Services simplifies the cost and complexity of managing SAP and Oracle technologies, so your SAP, JD Edwards and Oracle E-Business Suite users receive a modern user experience.

FOCUSING ON YOUR BUSINESS GROWTH WILL HELP IMPROVE YOUR BOTTOM LINE. SYNTAX MANAGED SERVICES CAN HELP YOU:

  • Free up IT resources. Eliminate the staffing challenges associated with hiring from a scarce talent pool of skilled IT resources with specialized knowledge.
  • Tackle today’s skills gap. Minimize the need to hire, train and retrain.
  • Be a step ahead. Proactively monitor and manage IT systems to anticipate issues before they arise.
  • Be ready. Reduce system downtime and speed up problem resolution.
  • Increase ERP performance. Improve efficiency by identifying IT department weaknesses and filling in vital gaps.
  • Optimize the entire IT environment.
  • Control IT costs. Improve return on investment (ROI) for IT.

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REMOTE MANAGED SERVICES FOR SAP, ORACLE JD EDWARDS & EBS

For SAP, JD Edwards and Oracle E-Business Suite customers, our Remote Managed Services provide you access to experienced SAP and JD Edwards professionals 24/7, 365 days a year. Combine this expertise with our remote services model and gain access to senior-level consultants for a fraction of the cost of a full-time, on-staff equivalent. Offload the tasks you choose to our knowledgeable consultants and reallocate your staff to more strategic business drivers.

The high cost of training and retaining talent has made outsourcing SAP, JD Edwards and Oracle E-Business Suite services commonplace today. Let Syntax tailor a service package that works best for your business. Choose from among our proactive, reactive, or task-based support options, designed to suit your business needs. Users can take advantage of our Remote Managed Services, Application Managed Services, or both.

SYNTAX ERP INFRASTRUCTURE SERVICES FOR SAP AND ORACLE

Regardless of whether you run your application on premise, in a co-location data center, or host it in the Syntax Private Enterprise Cloud, Syntax ERP technology Managed Services will improve the operating efficiency and performance of your SAP, JD Edwards and Oracle E-Business Suite applications by offering comprehensive, ERP technology support that we back with some of the industry’s most aggressive service level agreements (SLAs).

Standard services provided by the Syntax Managed Services team include keeping environments in line with SAP and Oracle best practices, providing operating system, database and technical application updates, and disaster recovery testing. All Syntax Managed Services clients for JD Edwards benefit from proactive ERP monitoring with our proprietary Syntax EnterpriseCare® ERP Monitoring solution.

SYNTAX SAP & ORACLE APPLICATION MANAGED SERVICES

For SAP, JD Edwards and E-Business Suite customers, our Remote Managed Services provide you access to experienced SAP and Oracle professionals 24/7/365 days a year. Combine this expertise with our remote services model and gain access to senior-level consultants for a fraction of the cost of a full-time, on-staff equivalent. Offload the tasks you choose to our knowledgeable consultants and reallocate your staff to more strategic business drivers.

Click here to learn more about Syntax’s Application Managed Services (AMS) for SAP and Oracle.

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