TUESDAY, FEBRUARY 2, 2021
HOW TO OVERCOME TODAY’S IT STAFFING SHORTAGE WITH ON-SITE TECHNICAL (OST) SUPPORT
As departments learn to do more with less, IT staffing is not a top priority, according to a Syntax data study of more than 500 IT decision makers being released in January 2021. The study indicates that more than 3 in 4 IT leaders (79%) saw a reduction in headcount at the beginning of the pandemic as enterprises cut costs. This staffing shortage is creating increased exposure and risk to many enterprise IT departments.
One solution to this staffing shortage is to work with a third-party partner who can help companies with OST support, also known as smart hands. When companies outsource OST, they benefit from 24/7 protection from a potentially disastrous shutdown of IT equipment. This downtime can take days or even weeks to recover from, causing more strain on IT teams which are already stretched thin.
THURSDAY, FEBRUARY 4, 2021
JD EDWARDS ENTERPRISEONE LICENSING: UNDERSTANDING AND AUDITING FOR ON-PREMISES AND IN THE CLOUD
Whether you are remaining on-premises or moving to the cloud, the management of your JD Edwards EnterpriseOne licensing is critical and needs to include processes to track usage. You do not want to wait until the Oracle licensing team asks for an audit to discover a usage overage.
Staying within the license limits of your contract is one of the regular health checks you should implement to ensure license compliance. Customers must also be aware of the licensing requirements of the operating systems, middleware, database, and other 3rd party products required to run EnterpriseOne.
TUESDAY, MARCH 11
GET YOUR SHOVEL: DIGGING IN AND DEBUGGING JD EDWARDS ENTERPRISEONE ADF CONNECTIVITY
Have you ever had an issue where ADF just does not seem to connect or work on your HTML clients?
You review the INI files, check the whitelist, and everything looks good. You check the logs and all you see is that the ADF handshake is not taking place, but you know what you have in the whitelist is correct. Good news, there is a procedure you can use to review your browser logs to determine the failure. For instance, you might be surprised to discover the whitelist field is case sensitive even if you are not running Linux/Unix.